Terms and Conditions
1. Introduction Welcome to Foxey Blooms. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
2. Orders and Payment
- All orders must be placed through our website.
- Payment must be made at the time of order via our secure payment gateway.
- Prices are subject to change without notice.
3. Delivery
- Delivery fees are calculated at checkout.
- We are not responsible for incorrect delivery addresses provided by the customer.
- During peak periods delivery times may vary.
- Candles and Wax Melts are made to order so allow 1-3 days for the products to be made before being posted
4. Returns and Refunds
- If you are not satisfied with your order, please contact us within 24 hours of delivery.
- Refunds or replacements are provided at our discretion and may require photographic proof of the issue.
- We do not offer refunds for change of mind.
5. Cancellation Policy
- Orders can be canceled up to 24 hours before the scheduled delivery time.
- A cancellation fee may apply.
6. Third-Party Suppliers
- We may use third-party suppliers for certain products (garden ornaments).
- We are not responsible for delays or issues caused by third-party suppliers.
7. Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Our liability is limited to the value of the order placed.
8. Privacy Policy
- We respect your privacy and are committed to protecting your personal information.
- Please refer to our Privacy Policy for more details.
9. Changes to Terms and Conditions
- We reserve the right to update these terms and conditions at any time.
- Changes will be posted on our website and will take effect immediately.
10. Contact Information